Accessible legal tools
for every practitioner
FRITH is committed to making our platform accessible to all users, regardless of disability or the assistive technology they use. This statement describes our current conformance, known limitations, and how to contact us about accessibility issues.
Last reviewed: March 2025
Our accessibility commitments
WCAG 2.1 AA target
FRITH targets conformance with Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across all web-based surfaces of the platform.
Keyboard navigation
All interactive elements in the FRITH web application are navigable via keyboard alone. Focus order follows a logical reading sequence throughout.
Screen reader support
We test with NVDA (Windows), JAWS (Windows), and VoiceOver (macOS/iOS) to ensure compatibility with common screen reader and assistive technology combinations.
WCAG 2.1 conformance by principle
Perceivable
Largely conformantAll content has text alternatives. Colour contrast ratios meet 4.5:1 for normal text and 3:1 for large text. No content relies on colour alone to convey meaning.
Operable
Largely conformantFull keyboard operability. No keyboard traps. All interactive elements have visible focus indicators. No timed actions that cannot be extended.
Understandable
Largely conformantLanguage is declared in HTML. Error messages are descriptive and include recovery suggestions. Forms have clear, associated labels.
Robust
Partially conformantHTML follows valid markup standards. ARIA roles and attributes are used appropriately. Content is compatible with current and emerging assistive technologies.
Supported assistive technologies
FRITH is regularly tested with the following assistive technology and browser combinations:
Known limitations
We disclose known accessibility issues transparently. We are actively working to resolve all of them.
Rich text editor
The AI document drafting editor has limited screen reader support for complex formatting operations. We are working with our editor library vendor on full ARIA implementation.
Workaround: Plain text mode is available as an accessible alternative.
Data tables
Some complex data tables in the billing and matter list views may not announce column headers correctly on all screen reader / browser combinations.
Workaround: All data is also accessible via keyboard-navigable row actions.
Video conferencing
The in-app video consultation feature relies on WebRTC, which has varying levels of assistive technology support across browsers.
Workaround: Standard third-party video tools (Zoom, Google Meet, Teams) can be used via the Integrations hub.
PDF export
Exported PDFs are not currently tagged for screen reader accessibility.
Workaround: Data is accessible in HTML format within the platform.
Report an accessibility issue
If you encounter an accessibility barrier in FRITH that isn't listed above, or if a listed issue is preventing you from using a feature, please contact us. We treat accessibility reports as high-priority issues.
We aim to respond to accessibility reports within 2 business days and provide a resolution or workaround within 30 days.